Privacy Policy:
At RRG HOME MADE, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products.
Information We Collect:
- When you place an order on our website, we collect personal information such as your name, address, email address, and payment details to process your order.
- We may also collect information about how you use our website, such as your browsing history and preferences, to improve our website and user experience.
- We may use cookies and other tracking technologies to collect information about your usage of our website and personalize your experience.
How We Use Your Information:
- We use your personal information to process and fulfill your orders, communicate with you about your orders, and provide customer support.
- We may use your information to improve our products and services, analyze website usage, and personalize your experience on our website.
- We may send you marketing communications and promotional offers if you have opted in to receive them.
Security of Your Information:
- We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- We use encryption technology to secure your payment information and comply with industry standards to protect your data.
Sharing Your Information:
- We do not sell, trade, or rent your personal information to third parties without your consent.
- We may share your information with trusted service providers who assist us in operating our website, processing orders, and providing customer support.
Changes to Privacy Policy:
- We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on our website, and it is your responsibility to review them periodically.
By using our website and purchasing our products, you agree to the terms of this privacy policy. If you have any questions or concerns about your privacy or the security of your information.
Thank you for trusting RRG HOME MADE with your personal information.
Return and Refund Policy:
We want you to be completely satisfied with your purchase from RRG HOME MADE. If you are not happy with your order for any reason, please review our return and refund policy below:
Returns:
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- You must contact us within 7 days of receiving your order to initiate the return process.
- To complete your return, we require a receipt or proof of purchase.
Refunds:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your refund is approved, it will be processed within a certain number of days and a credit will automatically be applied to your credit card or original method of payment.Exchanges:
- If you need to exchange an item for a different size or color, please contact us to arrange for an exchange.
- You will be responsible for paying for the shipping costs for returning your item. Shipping costs are non-refundable.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately so we can resolve the issue. We may require photographic evidence of the damage or defect.
Please note:
- We do not accept returns on sale or clearance items.
- We do not accept returns on personalized or custom-made items unless they are damaged or defective.
- Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our end.
If you have any questions or concerns about our return and refund policy, please contact us at [email protected] Thank you for shopping with RRG HOME MADE.